Refund & Return Policy

At [cartzi], we aim to provide the best shopping experience. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Returns

• We accept returns within [7/10/14] days from the date of delivery.
• Items must be unused, in original packaging, and in resellable condition.
• Certain items (e.g., personal care, perishable goods, or customized products) may not be eligible for return.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection.
• Approved refunds will be processed within [5–7 business days] to your original payment method.

3. Exchanges

• We only replace items if they are defective or damaged.
• Contact us within 48 hours of delivery with proof (images/video).

4. Return Shipping

• Customers may be responsible for return shipping charges unless the product is defective or incorrect.

5. Non-Returnable Items

• Gift cards
• Downloadable products
• Personal hygiene items

6. Contact Us

📧 Email: [prashantdyavanur@gmail.com]